New NDIS Ordering Explained

To place an order that requires an invoice for a Plan Manager or Self Managed participants, we have implemented a new system which will make it easier for everyone. It works like this:



Step 1:


Add the items you wish to purchase to your cart.  

On the Cart page, enter the information in the boxes for invoicing. 

  • Participants Full Name
  • NDIS Number if known (Some Plan Managers require this information)
  • Email address Invoice is to be sent to. If this is to be sent direct to your Plan Manager, please provide their email address here.

Once you have completed the fields, simply click the "Checkout" button to continue the checkout process.




Step 2:

 Enter your shipping details as prompted.


Step 3:

In the payment options, select NDIS Invoicing - An automatic invoice will be generated and sent directly to the Email Address that was entered in Step 1. 

Step 4:

Continue the checkout process. You will be able to click Complete Order without having to provide payment details at this time.

Once this order has been completed, an automatic invoice will be generated and emailed to yourself or your Plan Manager. Payment can then be made via bank transfer using the details on the invoice.

This process will ensure your items are reserved for you until the invoice is paid.

Payment is required within 2 weeks. If payment is not received in this time, orders will be cancelled and the items returned to the website for sale.