To place an order that requires an invoice for a Plan Manager or Self Managed participants, we have implemented a new system which will make it easier for everyone. It works like this:
Add the items you wish to purchase to your cart.
In the "Special instructions for seller" section, provide details of where you would like the invoice sent to. If this is for your Plan Manager, please provide their email address here.
In the "Discount code - applied at checkout" box enter the code NDIS
Proceed through the checkout process as normal.
In the shipping options, select "NDIS invoicing only".
Note: shipping will be charged as required on your invoice.
Enter the customer name as you require it to appear on the invoice.
Complete the checkout. You should have a message saying no payment is required and you will be able to click on complete order without having to provide payment details.
Once this order has been placed, we will generate an invoice for you or your Plan Manager.
This process will ensure your items are reserved for you until the invoice is paid.
Payment is required within 2 weeks. If payment is not received in this time, orders will be cancelled and the items returned to the website for sale.